Shipping policy

Shipping Policy

Last updated: October 2, 2026

Order Processing

Orders are typically processed within 1–3 business days. Business days do not include weekends or public holidays.

Estimated Delivery

After processing, estimated delivery is generally 5–10 business days.

Delivery times are estimates only and may vary due to destination, customs, carrier delays, peak-season volume, weather, or other circumstances outside our control.

Shipping Costs

We offer free standard shipping to the United States and Europe.

For other destinations, shipping costs may vary by country and will be shown at checkout when applicable.

Tracking

When tracking is available, you will receive tracking information after your order ships.

Tracking updates can take time to appear after the carrier receives the parcel.

Delivery Issues

If tracking shows a delay, failed delivery attempt, or delivery problem, please contact the shipping carrier first using your tracking number, as the carrier is usually best placed to provide the latest delivery information.

If the issue remains unresolved, contact us at merrylooinfo@gmail.com and we will review the order with you.

Nothing in this section limits any responsibility we may have under applicable consumer law.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or shipment.

Customs, Duties, and Taxes

Depending on the destination, local customs duties, import taxes, or other charges may apply unless already collected at checkout.

Where applicable, these charges are the responsibility of the recipient.

Contact

Email: merrylooinfo@gmail.com